---
title: "Ordering Experience Degraded: Callers Unable to Place Orders"
description: "Resolved · affects Kea Ordering · Jun 16, 2026"
base_url: "https://status.kea.ai"
canonical: "https://status.kea.ai/events/report/2239"
homepage_url: "https://kea.ai"
contact_url: "mailto:support@kea.ai"
---

# Ordering Experience Degraded: Callers Unable to Place Orders

[Status](/.md) › [Events](/events.md) › Ordering Experience Degraded: Callers Unable to Place Orders

Jun 16, 2026 · 10 days ago · affects: Kea Ordering · 35 minutes

## Updates

### + Resolved — Jun 16, 11:05 PM

affects: Kea Ordering (operational)

The ordering issue has been resolved. Callers are now able to place orders normally.

### x Monitoring — Jun 16, 10:59 PM

affects: Kea Ordering (degraded performance)

A fix has been applied for the ordering issue that prevented callers from placing orders. We are actively monitoring performance to confirm the issue is fully resolved and that ordering is functioning normally again.

### x Identified — Jun 16, 10:30 PM

affects: Kea Ordering (partial outage)

Ordering is currently experiencing degraded performance, and callers are temporarily unable to place orders. We identified the issue and we are working on a fix.

---

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